Sophos Certified Engineer Practice Exam

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Study for the Sophos Certified Engineer Exam. Review with flashcards and multiple-choice questions, each accompanied by hints and explanations. Prepare for your certification!

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Which log file should be checked if a Windows endpoint installation fails due to competitor software?

install.log
avremove.log
error.log
setup.log

The correct answer is: avremove.log

When a Windows endpoint installation fails due to competitor software, the most relevant log file to check would be avremove.log. This log is specifically focused on the actions taken during the installation and removal processes of antivirus software. If there are conflicts with competitor software, avremove.log would provide insights into any removal attempts or related issues that were encountered, which could potentially block the installation of the Sophos software. The other log files serve different purposes. For instance, install.log may contain general installation details, but it might not specifically address issues related to competitor software conflicts. Error.log is typically used to record errors that occur during various operations but might not provide the targeted information needed in this scenario. Setup.log could detail the setup process but again, may not focus specifically on issues resulting from competitor software. Thus, avremove.log is the most pertinent log for diagnosing the failures due to competitor software interference.