Sophos Certified Engineer Practice Exam 2026 - Free Sophos Engineer Practice Questions and Study Guide

When a Windows endpoint installation fails due to competitor software, the most relevant log file to check would be avremove.log. This log is specifically focused on the actions taken during the installation and removal processes of antivirus software. If there are conflicts with competitor software, avremove.log would provide insights into any removal attempts or related issues that were encountered, which could potentially block the installation of the Sophos software.

The other log files serve different purposes. For instance, install.log may contain general installation details, but it might not specifically address issues related to competitor software conflicts. Error.log is typically used to record errors that occur during various operations but might not provide the targeted information needed in this scenario. Setup.log could detail the setup process but again, may not focus specifically on issues resulting from competitor software. Thus, avremove.log is the most pertinent log for diagnosing the failures due to competitor software interference.